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Service 04 · Knowledge Base

Your answers, available instantly.

A private AI trained on your business content — so staff and customers get instant, accurate answers around the clock without pulling anyone away from real work.

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Live Demo

Ask the knowledge base — live.

This AI only answers from a sample knowledge base — no making things up. Switch to the Knowledge Base tab to see (or edit) the content it’s working from.

KNOWLEDGE BASE
Ask me anything about Riverside HVAC — services, pricing, hours, warranties, coverage area…
Try:

Your team already has the answers. They’re just buried.

Every business accumulates knowledge over time — in employee handbooks, old emails, product docs, policy manuals, training materials. But that knowledge is scattered across folders no one opens, buried in inboxes, or living entirely in one person’s head. When that person is busy, on vacation, or leaves — everyone’s stuck.

The result is the same questions getting answered over and over. New employees spending their first weeks asking instead of doing. Customers emailing for information that should be instantly available. Managers pulled away from real work to answer things that are already documented somewhere.

We take everything your business already knows and turn it into a private AI that gives instant, accurate answers — to your staff, your customers, or both — without pulling anyone away from what they should be doing.

01ProcessYour knowledge. Made instantly accessible.
01

Discovery

We identify the questions your team and customers ask most — the ones that get answered the same way dozens of times a week. We also map where your existing knowledge lives so we know what to collect.

02

Gather

We collect your existing content — PDFs, Word docs, Google Docs, emails, FAQs, product manuals, policy documents, website pages. If the answer exists somewhere in your business, we find it and bring it in.

03

Build

We train a private AI exclusively on your content and configure the interface — a staff-facing portal, a customer-facing web widget, or both. Your data never leaves your environment or touches a public AI model.

04

Deploy

Your knowledge base goes live. Staff get instant, accurate answers without pulling a manager aside. Customers get answers at 3am without sending an email. You stop fielding the same questions over and over.

02What's Included
Private AI trained exclusively on your content — not general web knowledge
Ingestion of any text format — PDFs, Word docs, Google Docs, spreadsheets, emails, web pages
Staff-facing internal portal for instant employee answers and onboarding
Branded customer-facing web widget embeddable on any page (Standard and above)
Fully private and secure — your data is never shared with or used to train any public model
Source citations so users can see exactly where each answer came from
30-day post-launch accuracy monitoring and tuning included
Content update service — add new documents or revise existing ones as your business changes
03Who It's For

Any business where people spend time answering the same questions over and over — from customers, staff, or both:

Medical & DentalLaw OfficesContractors & TradesRetail ShopsProperty ManagementProfessional ServicesHR & Internal TeamsRestaurants & Food

Worth knowing

Your data stays yours. We never use your content to train public AI models — ever.

04PricingBuilt once. Updated as you grow.
Starter
$999
One-time

Staff-facing knowledge base trained on up to 50 documents. Perfect for internal FAQs and onboarding.

Up to 50 documents
Staff-facing portal
Q&A interface
Basic analytics
30-day support
Choose plan
Most popular
Standard
$1,999
One-time

Full build — staff and customer-facing. Up to 200 documents with a branded widget for your website.

Up to 200 documents
Staff + customer-facing
Branded web widget
Advanced analytics
30-day support
Everything in Starter
Get started
Growth
$199/mo
Ongoing

Continuous updates as your content evolves — new docs added monthly, performance monitoring, and priority support.

Unlimited documents
Continuous content updates
Performance monitoring
Priority support
Monthly accuracy review
Choose plan
05FAQCommon questions, straight answers.

Also offered

Ready to stop answering the same questions twice?

Tell me what your team or customers ask most. The agent below will take notes and send everything to Andrew — no forms, no commitment.

Or email directly → andrew@carrierpigeonai.dev
Carrier Pigeon · Project Intake
Hey! I'm the Carrier Pigeon intake agent. What brings you here today — are you looking to get a project started?
Chat a bit, then submit when you're done.